Intelligent DME Solutions

FAQ

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We already have a great relationship with our current DME provider(s). May I continue to use my current DME providers?

Yes. Qualis will utilize any DME company you choose. You may also take advantage of the national network of DME providers with whom Qualis has contracted. Qualis delivers the DME vendors you need while lowering your overall costs and improving value.

Does Qualis do more than just lower my DME costs?

Yes. Qualis can handle all aspects of the administration of your DME services. We help improve your patient care with web-based CE/CME clinical education courses, assisting your nurses to order the right equipment at the right time. Qualis saves nurses time with a real-time DME ordering system. Our system eliminates vendor invoicing while providing you with detailed financial analysis. Qualis negotiates preferred vendor pricing, pays vendors twice a month (faster than any other management company in the country), resolves any problems, and conducts quality audits on accreditation, education, and maintenance. We offer a comprehensive Quality Improvement Program to ensure high-quality vendor equipment and service.

If active patients already have DME equipment in their home, are we required to “switch out” the equipment to a preferred provider?

No. You would not be required to switch equipment or change providers. Our goal at Qualis is for patients and their families to be happy with their hospice care and DME services. If patients request to remain with their current DME provider, then you are not required to change to a preferred provider. However, if patients are willing to change to a preferred provider, you will realize the cost savings.

Does Qualis schedule the equipment delivery between DME and patients?

No. Qualis does not schedule equipment delivery or the timing of the deliveries. Qualis does not want to interfere with the workflows between patients, clients, and providers or disrupt timely delivery of equipment. The client will continue to coordinate care and services.

How does Qualis charge for their service?

Qualis offers three payment options:

  1. a conventional formulary per diem
  2. fee-for-service
  3. our most popular all-in ‘Cap-Cap’

We understand Qualis can save us money in both DME costs and office operations, but I want to increase the total value we receive from DME. Does Qualis provide “best practices” information to us?

Yes. Qualis can recommend DME formulary changes which can significantly impact your savings without lowering quality. Qualis has the nation's largest independent database of DME utilization. With a wealth of best-practice data, we compare your DME benefits and costs to state and regional averages through in-depth data analysis. We look forward to working with you to gain the maximum value from this important aspect of total patient care.

What about special situations (a patient is admitted already using a DME; a patient is traveling out-of-state; a patient needs special specialty equipment)?

Qualis solves these and other common problems – continue to use the non-preferred DME vendor; we coordinate travel, ensuring needed equipment will be waiting; Qualis will locate any hard-to-find specialty equipment.

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