FAQ

We already have a great relationship with our current DME provider(s). May I continue to use my current DME providers?

Yes. Qualis can utilize any DME company you choose. You may also take advantage of the national network of DME providers with whom Qualis has contracted. Qualis can provide your hospice agency with the DME vendors you need while lowering your overall costs and improving value.

Does Qualis do more than just lower my DME costs?

Yes. Qualis can handle all aspects of the administration of your DME services. Qualis saves nurses time with a real time DME ordering system. Our system eliminates vendor invoicing while providing you with detailed financial analysis. Qualis negotiates preferred vendor pricing, pays vendors twice a month (faster then any other management company in the country), resolves any problems, and conducts quality audits on accreditation, education, and maintenance.

If active patients already have DME equipment in their home, are we required to “switch out” the equipment to a preferred provider?

No. You would not be required to switch equipment or change providers. Our goal at Qualis is for patients and their families to be happy with their hospice care and DME services. If patients request to remain with their current DME provider, then you are not required to change to a preferred provider. However, if patients are willing to change to a preferred provider, you will realize the cost savings.

Does Qualis schedule the equipment delivery between DME and patients?

No. Qualis does not schedule equipment delivery or the timing of the deliveries. Qualis does not want to interefere with the workflows between patients, clients, and providers or disrupt timely delivery of equipment. The client will continue to coordinate care and services.

How does Qualis charge for their service?

Qualis offers three payment options: either a flat per diem rate, a fee-for-service model, or a percent of savings administration fee.

We understand Qualis can save us money in both DME costs and office operations, but I want to increase the total value we receive from DME. Does Qualis provide “best practices” information to us?

Yes. Qualis can recommend DME formulary changes which can significantly impact your savings without lowering quality. Qualis has the nation's largest independent database of DME utilization. With a wealth of best practice data we have acquired, we can compare your DME benefits and costs to other regional averages through in-depth data analysis. We look forward to working with you to gain the maximum value from this important aspect of total patient care.